Process
Step-by-step decision path
- 01
Confirm player identifiers
Check UID, server, nickname, game region, and any required account detail before paying.
- 02
Know the delivery method
Separate direct UID top-ups, redeem-code products, login-assisted flows, and support-assisted delivery.
- 03
Do not change account details
Avoid changing nickname, server, account country, or password while a manual-review order is pending.
- 04
Escalate with evidence
If the top-up is pending, send order ID, game ID, server, and current balance screenshots.